The Tesla Phone Key is a convenient and innovative feature that allows Tesla vehicle owners to use their smartphones as a key to unlock, lock, and start their cars. It eliminates the need for a physical key fob and provides a seamless and futuristic way to access and control your Tesla.
However, there may be instances where you encounter issues with your Tesla Phone Key not working as expected, such as difficulty connecting, unlocking, or starting the vehicle. In this guide, we will provide you with a step-by-step process to troubleshoot and resolve common problems with the Tesla Phone Key, so you can regain the functionality and convenience it offers.
How to Fix Tesla Phone Key If Not Working?
If you’re experiencing issues with your Tesla Phone Key not working properly, here are some steps you can take to troubleshoot and potentially resolve the problem:
1. Check Bluetooth Connection: Ensure that Bluetooth is enabled on your smartphone and that it is actively connected to your Tesla vehicle. Check the Bluetooth settings on your phone and verify that it is paired and connected to your Tesla. If not, attempt to establish the Bluetooth connection by following the instructions in the Tesla mobile app or vehicle’s touchscreen interface.
2. Update Tesla Mobile App: Make sure you have the latest version of the Tesla mobile app installed on your smartphone. Updates often include bug fixes and improvements that can address compatibility issues and enhance the performance of the Tesla Phone Key feature.
3. Restart Phone and Car: Perform a restart on both your smartphone and your Tesla vehicle. This can help clear temporary glitches and refresh the connection between the two devices. Power off your phone and restart it, then power off your Tesla vehicle, wait a few moments, and power it back on.
4. Enable Background App Refresh: Ensure that the Tesla mobile app has permission to run in the background and refresh data. This setting allows the app to maintain a continuous connection with your vehicle and optimize the performance of the Phone Key feature. Check the app settings on your phone and enable background app refresh if it is disabled.
5. Enable Location Services: Make sure that Location Services are enabled for the Tesla mobile app on your smartphone. Some features, including the Tesla Phone Key, may rely on location data for proper functioning. Check the location settings on your phone and ensure that they are enabled for the Tesla app.
6. Remove and Re-add Phone Key: If the issue persists, try removing the Tesla Phone Key from your smartphone and re-adding it. In the Tesla mobile app, navigate to the Phone Key settings and remove your phone from the list of authorized keys. Then, follow the instructions to add your phone as a new key. This process helps refresh the connection and configuration between your phone and the vehicle.
7. Contact Tesla Support: If the above steps do not resolve the issue, it’s recommended to contact Tesla customer support for further assistance. They have specialized knowledge and tools to diagnose and troubleshoot specific issues with the Tesla Phone Key feature. Contact their support team via the Tesla mobile app or their official website for personalized guidance and solutions.
Remember, troubleshooting steps may vary depending on the specific Tesla model and software version you have. It’s essential to refer to the Tesla mobile app, vehicle’s touchscreen interface, or official documentation for device-specific instructions.
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